About this event

The CQC Towards Outstanding Event, hosted in partnership with Care Research, is an exclusive full‑day programme taking place this October in Bury, Greater Manchester. Designed for care leaders, managers, and frontline staff, this event brings together expertise from across the sector to help providers fully understand the latest changes in the Care Quality Commission (CQC) framework and strengthen their readiness for inspection.

The morning session is dedicated to managers and senior leaders and features a panel of CQC ‘Outstanding’ rated providers. This interactive panel discussion offers a unique opportunity to learn directly from services that have achieved the highest CQC ratings. Attendees will be able to explore what these providers did differently, how they prepared for inspections, and the real‑world actions that contributed to their success. A guided Q&A session will give you the chance to ask questions and apply their insights to your own service.

In the afternoon, the event shifts its focus to staff, offering hands‑on practical guidance from an accredited CQC trainer. This session covers what to expect when inspectors arrive, what they typically look for, and how to confidently answer their questions on the day. The trainer will break down the inspection process step‑by‑step, helping teams understand their roles and responsibilities and how to present the best version of their service.

Whether you're a manager aiming to improve your service's rating or a member of staff wanting a better understanding of the inspection process, this event offers clear, practical learning from experienced professionals who know what Outstanding looks like.